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Data Privacy Statement

This Data Privacy Statement (“Statement”), which has been prepared in relation to R.A. 10173, otherwise known as the Data Privacy Act of 2012, and its implementing rules and regulations, describes how personal information are collected, processed, disclosed, and stored by LBP (LAND BANK OF THE PHIL.) INSURANCE BROKERAGE, INC. (LIBI) and is applicable to its employees and all persons who apply for or avail of any of LIBI’s insurance products and services. All employees, officers, customer/clients are enjoined to comply with and to share in the responsibility to secure and protect personal information collected and processed by LIBI in pursuit of legitimate purposes of servicing or processing insurance products.

Data to be collected

To provide the client with LIBI’s products and services and/or to implement client transactions, LIBI shall collect personal information from the client which may include, but are not limited to:
   
Name, Age, Date/Place of Birth, Gender, Civil Status, Nationality
   
Address and Contact Details
   
TIN/SSS/GSIS No.
   
Financial Background
   
Employment History
   
Name of Employer
   
Nature of Work/Self Employment/Business
   
Source of Funds
   
Status of Pending Civil/Criminal Cases (if any)

If deemed necessary, LIBI may request to verify the client’s personal information or seek additional information from regulatory, judicial, tax authorities, or credit bureaus.

Purpose of Data Processing

LIBI shall process the client’s personal information for the following purposes:

   To enable LIBI to acquire/cover or renew an insurance policy
   To assist the client and assess his/ her ongoing needs for insurance coverage
   To assess the client need for other products of LIBI.
   To ensure that Client information is accurate and up-to-date
   To comply with know-your-customer information requirements.
   To provide ease of contacting/communication with clients;
   To evaluate client’s eligibility for LIBI’s products and services

Method of Processing Personnal Data

Processing refers to the collection, recording, organization, storage, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure or destruction of personal information. If necessary for the efficient delivery of LIBI’s products and insurance services, the processing of personal data may be outsourced to third party service providers subject to compliance with this Statement and the provisions of the Data Privacy Act and its Implementing Rules and Regulations.

LIBI shall collect personal information through, but not limited to, any of the following:

   
Face-to-face and/or telephone conversation with LIBI’S personnel
   
Accomplishment and/or signing of forms/documents

When Do We Collect Personal Information

LIBI collects information upon the client’s application for availment of insurance coverage and upon accomplishment of the application form for employment.

Recipients of Information

We are committed to holding our clients/ applicants personal information in strict confidence. We shall not disclose any such information unless authorized by our  clients/applicants  as required by law 

Retention and Disposal

Retention and disposal of personal information shall be made in accordance with the Records Disposal Policy and Records Disposition Schedule of LIBI and with accordance of the National Archives of the Philippines under RA 9470.

How We Safeguard Personal Information

In accordance with the Data Privacy Act No. 10173 or the Data Privacy Act 2012 (DPA), its implementing Rules and Regulations, and other relevant policies including issuances of the National Privacy Commission. LIBI, its employees and representatives shall handle personal information with utmost care and adhere to appropriate organizational, physical, and technical measures to maintain the confidentiality, integrity and security of all personal information in its possession.

Clients Rights

In accordance with the Data Privacy Act, the Client has the right to:
   
Be informed whether their personal information shall or have been processed;
   
Have reasonable access to their personal information;
   
Require LIBI to update their personal information;
   
Right to suspend, withdraw, or order the blocking, removal, or destruction of personal information if LIBI is not required to retain it by law or for legitimate business purposes and subject to the conditions for the legitimate exercise of the said rights under the Data Privacy Act and its IRR.

Data Protection Officer

Any inquiry or request for information regarding this Statement may be addressed to the following:

Data Protection Officer: Ma. Pacita C. Gopio
12F Sycip Law Center Building
105 Paseo de Roxas St., Legaspi Village, Makati City
(+632) 840-4108/551-7118
This email address is being protected from spambots. You need JavaScript enabled to view it. 


Data Privacy Manual
Data Protection Officer (DPO) Registration
Certificate of Registration for Data Privacy Act

 

Name of Officials

  Board of Directors
    alvin dans    
    Dir. Alvin G. Dans
Chairman
Profile
 
   
  Members  
   
  Dir. Cherry May T. Frederick
Profile
Dir. Reynauld R. Villafuerte
Profile
Dir. Pamela B. Felizarta
Profile
 
  jennifer tantan eusebio cortez  
  Dir. Jennifer A. Tantan
Profile
Dir. Eusebio A. Cortez
Profile
Dir. Benjamin G. Salanatin
Profile
 
   
  Dir. Ricky T. Bacolod
Profile
Dir. Alberto R. Morales
Profile
Dir. Benilda Fatima R. Abuy
Profile
 
Executive Committee (Functions)
 

 

   
    Dir. Alvin G. Dans
Chairman
   
   
  Dir. Pamela B. Felizarta
Vice-Chairperson
Dir. Reynauld R. Villafuerte
Member
Dir. Cherry May T. Frederick
Member
 
   
  Dir. Jennifer A. Tantan
Member
Dir. Benilda Fatima R. Abuy
Member 
Dir. Eusebio A. Cortez
Member
 
Audit and Risk Management Committee (Functions)
   
  Dir. Jennifer A. Tantan
Chairperson
 
Dir. Eusebio A. Cortez
Member
Dir. Benjamin G. Salanatin
Member
Dir. Alberto G. Morales
Member
Dir. Ricky T. Bacolod
Member
Dir. Benilda Fatima R. Abuy
Member
Corporate Governance and Remuneration Committee (Functions)  
       
    Dir. Alvin G. Dans
Chairman
   
   
  Dir. Cherry May T. Frederick
Vice-Chairperson
Dir. Reynauld R. Villafuerte
Member
Dir. Pamela B. Felizarta
Member
 
   
  Dir. Benjamin G. Salanatin
Member
Dir. Alberto G. Morales
Member
Dir. Ricky T. Bacolod
Member
 
Corporate Officers
         
    Cherry May T. Frederick
President & CEO
 
   
   
  Atty. Reynauld R. Villafuerte
Acting General Manager
Atty. Dennis P. Dinglasan
Corporate Secretary
Mr. Eusebio A. Cortez
Corporate Treasurer
Mr. Melvin D. Barnes
OIC - Admin Head / Compliance Officer
 

 

Management Team
       
    Cherry May T. Frederick
President and CEO
 
   
   
  Atty. Reynauld R. Villafuerte
Acting General Manager
Ms. Shirley A. Palapal
Accounting Head
Mr. Mario T. Canlas
Marketing Head
Mr. Melvin D. Barnes
OIC - Admin Head / Compliance Officer
 

 

Vision and Mission

Vision

By 2029, LIBI shall be one of the leading and most trusted insurance brokerage firms in providing reliable insurance services accessible through digital platforms by all LBP units and direct clients.

Mission

To provide accessible, competitively-priced and responsive insurance services to all LBP borrowers and clients.

To efficiently facilitate processing of insurance requirements of LBP.


Core Values

-Social Responsibility (Service to Community and Customer Satisfaction)
 Excellence (Quality and Competitiveness)
 Professionalism (Teamwork, Dedication, Commitment, Competence and Mutual Respect)

Quality Policy

We are steadfast and viable institution where we exceed efforts to meet client’s expectations; embracing ourselves responsibility for institutional service commitment and aim for competence as we render services to be adhered to without any reservations or limitations. We also provide framework in setting quality objectives. We are also committed to always satisfied applicable requirements as required by the standard to ensure continual improvement of the quality management system.

We believed that "By 2029, LIBI shall be one of the leading and most trusted insurance brokerage firms in providing reliable insurance services accessible through digital platforms by all LBP units and direct clients.", and so therefore, we:

L ives' by the fundamentals and principles of Insurance Industry thru compliance on statutory and regulatory requirements as well as our Code of Conducts and Ethical Standards as we set the;
I deal institution that demonstrates respect for each other and holds ourselves accountable for appropriate behaviour while displaying a sound knowledge in our fields of operation;
B e courteous, resilient, patient and prompt upon redressing the clients's complaints at all times by;
I mplementing and maintaining its professional behaviour as we go the extra-mile to achieved clients' full satisfaction and will always welcome your feedback and input in order to continually improve our processes.

To achieve these objectives, we shall:

  Provides framework for setting quality objectives
  Includes a commitment to satisfy applicable requirements
  Includes a commitment to continual improvement of the quality management system